Cancellation, Return & Refund Policy

At Ambrosia Ayurved, we value your satisfaction and aim to offer a smooth, transparent, and fair return and refund experience. Please read our policy below before placing your order.

Order Cancellation Policy

• You can cancel your order within 12 hours of placing it.
• Cancellations requested after the 12-hour window may not be accepted if the order has already been processed or shipped.
• For canceled orders, the refund will be credited to the original payment account within 5-7 business days.
• To cancel your order, please email us at care@ambrosiaayurved.in or call us at 01762-458122 with your Order ID.

Return & Replacement Policy

We accept returns only if the following conditions are met:

• The product is unused, unopened, and in original condition.
• The return request is initiated within 5 days of delivery.
• The item is not damaged, and the packaging is intact.

You may also request a replacement in case:

• You received the wrong item.
• The item was damaged during transit.

Return shipping charges may apply and will be evaluated on a case-by-case basis.

Non-Returnable Items

We do not accept returns in the following cases:

• The product has been used or tampered with.
• The product is returned without original packaging.
• Items returned after 5 days of delivery.
• Free promotional items, trial packs, or samples.

Please note: Due to the nature of Ayurvedic products, once opened or used, we cannot accept returns for hygiene and safety reasons.

Refund Process & Timeline

• Once your return is received and inspected, we will notify you via email or phone about the approval or rejection of your refund.
• If approved, the refund will be credited to your original payment method within 5–7 business days.
• For Cash on Delivery (COD) orders, refunds will be made via bank transfer or UPI — you’ll be contacted to share your bank details securely.

How to Initiate a Return or Refund

Please email us at care@ambrosiaayurved.in or call 01762-458122 within 5 days of receiving the product. Kindly include:

• Your Order ID.
• Reason for return or refund.
• Supporting images (if applicable) for damaged/wrong item.

Our support team will respond within 24–48 hours and guide you through the next steps.

Damaged or Wrong Item Delivered?

We sincerely apologize if you received a damaged or incorrect product. In such cases:

• Please reach out to us within 24 hours of delivery.
• Share photos or videos of the received product along with your Order ID.
• We’ll arrange for a replacement or refund — no extra charges.
• If replacement is approved, the replaced order will be delivered within 7 business days.

Policy Updates

Ambrosia Ayurved reserves the right to modify this policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

Need Help?

We’re here to assist you with any questions regarding your order, returns, or refunds:

Contact email address: care@ambrosiaayurved.in

Phone: 01762-458122

Thank you for choosing Ambrosia Ayurved.

We’re working every day to bring you authentic Ayurvedic solutions — safely and swiftly.